Q:What do I do if I'm having difficulty creating a User ID and Password?
A: Make sure you carefully follow the guidelines:
1. User ID and Password cannot be the same.
2. User IDs must:
3. Your Password:
be 5 to 20 characters in length
contain at least one letter
not contain spaces
not contain special characters such as (&>*!%)
Examples of a valid User ID are: roberts, wilson2, and Mark1976.
Must be different from your User ID
Must contain 8 to 20 characters, including one letter and number
May include the following characters: %,&, _, ?, #, =, -
Your new password cannot have any spaces and will not be case sensitive.