Q:What do I do if I'm having difficulty creating a User ID and Password?
A: Make sure you carefully follow the guidelines:
1. User ID and Password cannot be the same.
2. User IDs must: | be 5 to 20 characters in length contain at least one letter not contain spaces not contain special characters such as (&>*!%)
Examples of a valid User ID are: roberts, wilson2, and Mark1976. |
3. Your Password: | It must be different from your User ID It must contain 8 to 20 characters, including one letter and number You may include the following characters: %,&, _, ?, #, =, - Your new password cannot have any spaces and will not be case sensitive. |
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